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5 Must-Know Tips When Calling 911

Calling 911 after a self-defense incident can be one of the most stressful situations you will ever experience. Watch Independent Program Attorney Richard Hayes teach you 5 must-know tips that could help determine your freedom.

AUSTIN DAVIS: Members, your Independent Program Attorneys years of cumulative experience defending thousands of members has led to some critical tips for any 911 call regarding self-defense.  Here are 5 must-know tips before you call 911 from your Independent Program Attorney.

Richard Hayes: Thanks, Austin.

First, if you use or display your gun, call 911.  DO NOT DISCUSS WHAT HAPPENED WITH THE OPERATOR.

Second, give the operator information that is needed for them to send help:

  • your name and that you are the victim of a crime;
  • the location of your emergency;
  • what services are needed (police, EMS, or fire);
  • a general description of what you are wearing to avoid any confusion by police when they arrive (e., you are a six-foot-tall male wearing a green jacket and brown pants);
  • essential logistical information you may need to convey (e., you have the intruder held at gunpoint in your living room, please don’t accidentally shoot me – the homeowner – or such things), but as little as you can.

Third, every 911 call is recorded and can be used as evidence against you.  Do not use words like “killed” when speaking about the incident to the 911 operator.

Fourth, 911 operators are trained to keep you on the phone talking about the situation; however, you are not required to stay on the line.  Once you complete your phone call, hang up, an ignore the 911 operator’s attempts to call you back.

Fifth, DO NOT waive your rights – you may need them.

Once you have followed these five tips, hang up with the 911 operator and call the Attorney-Answered LawShield Emergency Hotline right away.  Try to make this call in an area where you can be alone and speak privately.  The Independent Program Attorneys will help you with what to say and do before the police arrive.

If you cannot get to an area where you are alone, simply tell the hotline attorney your name, member number, location, and what type of emergency you’ve experienced (i.e., shooting, drawn firearm, etc.).  If you have time, give the name and phone number of an emergency contact to the attorney in case you are arrested.

AUSTIN DAVIS: Members, during your time of need, an Independent Program Attorney is ready to assist you and is just a phone call away.  Call the emergency hotline number located on the back of your member card.

U.S. LawShield is there for you before, during, and after a self-defense incident. Become a member and get the peace of mind you want and the protection you need.

Comment section

9 comments on “5 Must-Know Tips When Calling 911

    Good reminder & info. I was inaware of tveneedyo give an emergency contact to the attorney you talk to but it makes good sense in your article. Thank you

    I fully realize you are concerned with the legal and court battle that will ensue after the incident/ However one of the pieces of “advice” you provide may well end up in not only not protecting thew legal rights of a member but may get them killed. As a retired Police Officer with tactical knowledge, it is imperative that the person STAY ON THE LINE so that the Officers will know where they are as the Officers arrive. Otherwise the Officers will be unaware of the physical location of the caller until they happen to stumble across them after arrival. Having a firearm in hand or even in a holster will not give the responding Officers a warm fuzzy feeling if they do not already know where the caller is.

    What is meant by to not waive your rights? Which rights would be waived?

    One thing I have never heard mention in any of these blogs is what to do with the weapon. Do I keep it on me? Do I place it somewhere in plain sight? Do I place it somewhere out of site?

    What if you call 911, hang up. Call Attorney Answer LawShield Emergency Hotline and get the information you need and then call 911 back and what do you do with the gun?

    I just joined not long ago and everything ive been reading on us law sheild post i dont think im going to carry because even if i have to just display my weapon i might go to jail let alone if i have to defend myself

    This is very useful information i love these small videos. I hope no one has to use there weapon ever but if you do remember these videos learn as much as you can get all the information you can tell your spouse what to do with the card of us law shield.cover your self so please be safe be responsible with your firearms god bless us all

    This is very useful information i love these small videos. I hope no one has to use there weapon ever but if you do remember these videos learn as much as you can get all the information you can tell your spouse what to do with the card of us law shield.cover your self so please be safe be responsible with your firearms god bless us all

    I have had to summon police twice in the past year for different threats. There is considerable confusion between what I told the 911 operator and what they told the police. I am concerned about giving a description of me – I have heard it get twisted around to where my description is relayed to the responding units as the SUSPECT! Yikes! So that item concerns me.

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